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Ware Apart Hotel
Sort Code - 30-65-62
Account Number - 22330068


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Property Information

Ware Apart Hotel Duke Street has something for everyone, from a duplex basement apartment with private bar area, to a spacious penthouse with two private terraces offering views as far as Liverpool’s famous waterfront and everything in between. Ten luxury apartments spread across three floors ensure that larger groups can be catered for within the same building, whilst retaining the privacy of individual living spaces. Ideally situated for shopping, Ware Apart Hotel Duke Street is just two minutes’ walk from the award winning retail and dining provision of Liverpool One, as well as the iconic Albert Dock.


Address 1: 68 - 70 Duke street

City: Liverpool - Merseyside

Postal Code: L1 5AA

Contact Name: reception team

Phone: 0151 305 7587

Email: info@wareaparthotel.co.uk

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 03:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies:
On receipt of your booking a 30% payment will be taken:

 A cancellation made more than 30 days before your rental commencement date, 30% of the rental charge will be held.
 A cancellation made less than 30 days before your rental commencement date, 100% of the rental charge will be held.
 We strongly advise that clients take out the necessary Insurance to cover any costs associated with having to cancel.
Terms and Conditions

Terms & Conditions

Our Standard Terms & Conditions

These
conditions are set on the basis upon which Ware Apart Hotel accept bookings to
rent its serviced apartments & accommodation. These conditions are accepted
by you whether you are a guest or booking on behalf of others.

 

1     Pricing, Booking and
Payment


1.1.    
The quoted rates we advertise are subject to change without prior notice and
can vary.

1.2.     Any booking made, will
only come in to existence when payment has been made in full and your confirmation
has been dispatched by us.

1.3.     
Upon arrival, the lead guest must complete the identification check.


1.4.    
Bookings can be made online or by telephone, on confirmation of a booking a fee
to the value of 30% of the total price is required hereafter referred to as the
booking fee.

1.5.      Online bookings
do have set terms and conditions which adhere to any 3rd party involved (such
as   Late rooms, etc) – it is up to you
as the client to read and accept these terms prior to making a
reservation. 


1.6.     If booked less than
two weeks prior to the rental commencement date full payment of apartment
rental must be made upon the booking of the apartment. 

1.7.     The preferred method
of payment is by credit or debit card.  Payment can also be made by cash or
by bank transfer however a seven-day allowance is necessary in order for bank
transfers to be cleared.Failure to meet these terms may result in a
cancellation without advance client notification.

2.      Cancellation
by Customer


In
the event you wish to cancel your booking, the following charges will be made:

2.1.     A cancellation made 8
weeks or more before your rental commencement date, 30% of the rental charge
will be held.

2.2.     A cancellation made
less than 2 weeks before your rental commencement date, 100% of the rental
charge will be held.

2.3.      We
strongly advise that clients take out the necessary Insurance to cover any
costs associated with having to cancel.


3.      Arrival and
Departure Times


3.1.
     Specific arrival and departure times
will be arranged upon the booking, which must then be strictly adhered to.


3.2.     Standard check-in
times are from 3pm to 7pm Monday to Friday, or by arrangement if outside of
these times.  Please be aware that we are a small independent run business
and do not operate a 24 hour reception or check in.

3.3.     The latest check out
time is 11am on the day of the departure. The procedure of departure will be
confirmed on arrival.

 

 

4.      Right to Decline

4.1.   Ware Apart Hotel reserves the right to
refuse, alter or cancel a booking, even after the receipt of final payment. In
addition, the business is relieved of all liability should the reserved accommodation
not be available due to circumstances beyond our control. In such an instance,
alternative arrangements will be made in similar accommodation or a full refund
will be offered
.
However, no refund or liability will apply to a situation where a client is
requested to vacate, or leaves of their own accord, prior to the expiration of
the booking.


5.      Behavior 5.1.     Guests are required to
behave in responsible manner, respect the accommodation, and other occupants
within the premises and surrounding neighborhood.  Noise should be kept
to a minimum between the hours of 10pm and 7am. This also includes causing any
kind of nuisance, disruption towards other residents.  Visitors to guests
will be asked to vacate the premises after by management or an overnight fee
will be applied of £50.00 per person.

5.2.     The person who made
the booking will be held responsible for the behavior of the guests in his /
her party and visitors.  We will require the full names and addresses of
all visitors.

5.3.     We reserve the right
to terminate this contract if the behavior of the customer is likely to
endanger the safety or well being of other guests in the party, himself, or any
other occupants within the Ware Apart Hotel or other accommodation, prior to or
during their stay.

6.      Accommodation

For
insurance reasons, the total number of guests staying in each party must not
exceed the maximum occupancy capacity as specified on our website.

7.      Loss or Damage

7.1.     Guests are required to
keep the apartment, the furniture and the fittings in
the same conditions as found on arrival.  We allow approximately 1 to 3
hours for cleaning depending on size of apartment – if an excessive and
unacceptable level of mess is made, we will levied an additional charge which
will be taken from card details provided at time of booking.


7.2.     1 or 2 sets of keys
are provided on arrival.  It is the customer’s responsibility to ensure
that they are in possession of these at all the time and that they are returned
safely on the day of departure.

7.3.     As security against
loss and/or damage. A security deposit between £250 and £1000.00
per apartment will be taken upon check-in at the discretion of Ware Apart Hotel


7.4.    If
your security deposit does not cover the total additional charges, we will be
entitled to recover this from you without delay.


 

8.      Pets

Pets
are not allowed on the premises at any time, with the exception of registered
guide and hearing dogs accompanying their owners.

9.  Smoking

We
hold a strict no smoking policy; smoking is not permitted in any area.  If
this rule is not adhered to we reserve the right to implement a charge to cover
the cost of deep cleaning and out of letting time.  This will be charged
at £150.00 per room.

Smoking is permitted outside the buildings.

10.  Liability

11.1.
Ware Apart Hotel and its employees shall not be liable for any damages,
loss or personal injury which may be sustained by a persons or property within
the building and or car park at any time during the reserved stay.

11.2. While we will endeavor to provide all
services but we cannot be held responsible for any loss or failure of service
as we are dependents on other providers who are outside of our control.

11.  Quality, Feedback and Complaints

12.1We
are committed to providing quality accommodation and we welcome feedback from
our guests.

12.2. In the event of a complaint, it should
immediately be brought to the attention of the manager or owners and we will
endeavor to put right any problem if fixable immediately.  If not then we
will endeavor to rectify at the earliest opportunity.

 12.  Default by the Customer

It
is consumer responsibility to ensure that all documentation and details issued
to you by Ware Apart Hotel are correct. In the event that you do not agree
with the documentation, this must be brought to our attention immediately.

13.  Bed Linen and Towels

Bed
linen and towels are provided in all our accommodation and, if additional
towels and bed linen are required these can be provided but an additional fee
may be charged.  For longer stays of seven or more days we inclusively
provide a weekly change of fresh bed linen and towels.

14.  Special Requests

Requests
for specific accommodation, cots, and additional beds for children should be
made at the time of reservation; these are subject to availability.

15.  Late Arrivals

Failure
to notify us of a late arrival after the 7pm may result in reception being
unmanned and access to accommodation being restricted.  We send out
confirmation and ask that guests let us know a rough time of arrival to avoid
any problems.

16.  Confirmation of Booking

All
bookings are subject to availability and written / email confirmation.

17. Insurance 

We are not responsible for the theft and/or damage
of your personal belongings during your stay in any apartment booked.
 Therefore you are advised to ensure you have appropriate insurances in
place. In addition you are advised to ensure you have appropriate travel
insurance to cover cancellation and medical expenses


 

18.  Privacy statement

We
fully respect your right to privacy. Personal information will not be requested
without your permission. Any information provided will be treated with the up
most confidentially and used only for the process of making

Requested
bookings, follow up emails including feedback request. No information will
be made available or distributed to any third party
companies or individuals.