Ware Apart Hotel Old Hall Street is situated in a Grade 1 listed building which was once home to HM Customs. Beautifully restored and redeveloped to provide luxury city center living, its location is perfect for exploring Liverpool’s extensive history, from the dark days of slavery immortalized in the architecture of Exchange Flags and Water Street, to the thriving redevelopment of the docklands at the Pier Head and the waterfront, all within walking distance. Situated close to the bars and restaurants of the developing Castle Street area and just a few minutes’ walk from the shopping center of Liverpool One, Ware Apart Hotel Old Hall Street offers high standards of accommodation in the heart of the historical business district.
Address 1: 7 union street
Postal Code: L3 9TY
Contact Name: reception team
Phone: 0151 305 7587
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 03:00 PM
Check-Out: 11:00 AM
Property and Cancellation Policies:
A cancellation made more than 30 days before your rental commencement date, 30% of the rental charge will be held.
A cancellation made less than 30 days before your rental commencement date, 100% of the rental charge will be held.
We strongly advise that clients take out the necessary Insurance to cover any costs associated with having to cancel.
Terms and Conditions
Terms & Conditions Our Standard Terms & Conditions These conditions are set on the basis upon which Ware Apart Hotel accept bookings to rent its serviced apartments & accommodation. These conditions are accepted by you whether you are a guest or booking on behalf of others. 1 Pricing, Booking and Payment 1.1. The quoted rates we advertise are subject to change without prior notice and can vary. 1.2. Any booking made, will only come in to existence when payment has been made in full and your confirmation has been dispatched by us. 1.3. Upon arrival, the lead guest must complete the identification check. 1.4. Bookings can be made online or by telephone, on confirmation of a booking a fee to the value of 30% of the total price is required hereafter referred to as the booking fee. 1.5. Online bookings do have set terms and conditions which adhere to any 3rd party involved (such as Late rooms, etc) – it is up to you as the client to read and accept these terms prior to making a reservation. 1.6. If booked less than two weeks prior to the rental commencement date full payment of apartment rental must be made upon the booking of the apartment. 1.7. The preferred method of payment is by credit or debit card. Payment can also be made by cash or by bank transfer however a seven-day allowance is necessary in order for bank transfers to be cleared.Failure to meet these terms may result in a cancellation without advance client notification. 2. Cancellation by Customer In the event you wish to cancel your booking, the following charges will be made: 2.1. A cancellation made 8 weeks or more before your rental commencement date, 30% of the rental charge will be held. 2.2. A cancellation made less than 2 weeks before your rental commencement date, 100% of the rental charge will be held. 2.3. We strongly advise that clients take out the necessary Insurance to cover any costs associated with having to cancel. 3. Arrival and Departure Times 3.1. Specific arrival and departure times will be arranged upon the booking, which must then be strictly adhered to. 3.2. Standard check-in times are from 3pm to 7pm Monday to Friday, or by arrangement if outside of these times. Please be aware that we are a small independent run business and do not operate a 24 hour reception or check in. 3.3. The latest check out time is 11am on the day of the departure. The procedure of departure will be confirmed on arrival. 4. Right to Decline 4.1. Ware Apart Hotel reserves the right to refuse, alter or cancel a booking, even after the receipt of final payment. In addition, the business is relieved of all liability should the reserved accommodation not be available due to circumstances beyond our control. In such an instance, alternative arrangements will be made in similar accommodation or a full refund will be offered. However, no refund or liability will apply to a situation where a client is requested to vacate, or leaves of their own accord, prior to the expiration of the booking. 5. Behavior 5.1. Guests are required to behave in responsible manner, respect the accommodation, and other occupants within the premises and surrounding neighborhood. Noise should be kept to a minimum between the hours of 10pm and 7am. This also includes causing any kind of nuisance, disruption towards other residents. Visitors to guests will be asked to vacate the premises after by management or an overnight fee will be applied of £50.00 per person. 5.2. The person who made the booking will be held responsible for the behavior of the guests in his / her party and visitors. We will require the full names and addresses of all visitors. 5.3. We reserve the right to terminate this contract if the behavior of the customer is likely to endanger the safety or well being of other guests in the party, himself, or any other occupants within the Ware Apart Hotel or other accommodation, prior to or during their stay. 6. AccommodationFor insurance reasons, the total number of guests staying in each party must not exceed the maximum occupancy capacity as specified on our website. 7. Loss or Damage 7.1. Guests are required to keep the apartment, the furniture and the fittings in the same conditions as found on arrival. We allow approximately 1 to 3 hours for cleaning depending on size of apartment – if an excessive and unacceptable level of mess is made, we will levied an additional charge which will be taken from card details provided at time of booking. 7.2. 1 or 2 sets of keys are provided on arrival. It is the customer’s responsibility to ensure that they are in possession of these at all the time and that they are returned safely on the day of departure. 7.3. As security against loss and/or damage. A security deposit between £250 and £1000.00 per apartment will be taken upon check-in at the discretion of Ware Apart Hotel 7.4. If your security deposit does not cover the total additional charges, we will be entitled to recover this from you without delay. 8. Pets Pets are not allowed on the premises at any time, with the exception of registered guide and hearing dogs accompanying their owners. 9. Smoking We hold a strict no smoking policy; smoking is not permitted in any area. If this rule is not adhered to we reserve the right to implement a charge to cover the cost of deep cleaning and out of letting time. This will be charged at £150.00 per room. Smoking is permitted outside the buildings. 10. Liability 11.1. Ware Apart Hotel and its employees shall not be liable for any damages, loss or personal injury which may be sustained by a persons or property within the building and or car park at any time during the reserved stay. 11.2. While we will endeavor to provide all services but we cannot be held responsible for any loss or failure of service as we are dependents on other providers who are outside of our control. 11. Quality, Feedback and Complaints 12.1We are committed to providing quality accommodation and we welcome feedback from our guests. 12.2. In the event of a complaint, it should immediately be brought to the attention of the manager or owners and we will endeavor to put right any problem if fixable immediately. If not then we will endeavor to rectify at the earliest opportunity. 12. Default by the Customer It is consumer responsibility to ensure that all documentation and details issued to you by Ware Apart Hotel are correct. In the event that you do not agree with the documentation, this must be brought to our attention immediately. 13. Bed Linen and Towels Bed linen and towels are provided in all our accommodation and, if additional towels and bed linen are required these can be provided but an additional fee may be charged. For longer stays of seven or more days we inclusively provide a weekly change of fresh bed linen and towels. 14. Special Requests Requests for specific accommodation, cots, and additional beds for children should be made at the time of reservation; these are subject to availability. 15. Late Arrivals Failure to notify us of a late arrival after the 7pm may result in reception being unmanned and access to accommodation being restricted. We send out confirmation and ask that guests let us know a rough time of arrival to avoid any problems. 16. Confirmation of Booking All bookings are subject to availability and written / email confirmation. 17. Insurance We are not responsible for the theft and/or damage of your personal belongings during your stay in any apartment booked. Therefore you are advised to ensure you have appropriate insurances in place. In addition you are advised to ensure you have appropriate travel insurance to cover cancellation and medical expenses 18. Privacy statement We fully respect your right to privacy. Personal information will not be requested without your permission. Any information provided will be treated with the up most confidentially and used only for the process of making Requested bookings, follow up emails including feedback request. No information will be made available or distributed to any third party companies or individuals.